Planning a summer getaway and wondering which airline will offer the best experience? The Points Guy (TPG), a leading resource for savvy travelers, has released its annual ranking of the top U.S. airlines, and the results are in!
TPG’s comprehensive ranking considers four key factors: reliability, passenger experience, cost and reach, and loyalty program quality. This year, founder and CEO Brian Kelly highlighted the importance of reliability, particularly in light of recent airline disruptions. With 30% of the overall score dedicated to on-time performance, getting you to your destination safely and efficiently is paramount.
Beyond reliability, the passenger experience plays a crucial role, accounting for 25% of the ranking. Airlines are investing heavily in improving this aspect of air travel, from smoother airport experiences to enhanced in-flight amenities. The remaining 45% is split between the airline’s cost-effectiveness and network reach (20%) and the quality of its loyalty program (25%).
And the winner is… for the seventh year running, Delta Air Lines takes the top spot! Their consistent performance across all categories secured them the number one position. Passengers can look forward to free Wi-Fi, a wide selection of in-flight entertainment, and even meals from Shake Shack. United Airlines follows closely behind, climbing from third place last year thanks to improvements in its onboard experience. Their recent partnership with JetBlue promises further enhancements to their reach and loyalty programs.
Southwest Airlines also made a significant jump, securing third place with its impressively low flight cancellation rate. However, recent changes to their fee structure, including the end of their ‘bags fly free’ policy and the introduction of a basic economy fare, could impact their future rankings.
Here’s the complete TPG top 10 ranking:
1. Delta Air Lines
2. United Airlines
3. Southwest Airlines
4. Alaska Airlines
5. Hawaiian Airlines
6. JetBlue
7. American Airlines
8. Allegiant Air
9. Spirit Airlines
10. Frontier Airlines
So, there you have it! The Points Guy’s definitive guide to the best airlines in the U.S. for 2025. Remember to factor in these rankings when booking your next flight to ensure a smoother and more enjoyable travel experience. Happy travels!
